We know Apple products inside out through Apple Consultants Training and many jobs covering all things Apple. Systems like Corporate Servers, digital printing and education institutions, all the way down to getting malware off one sick mac. Our experience is far and wide.
We assure trust. Computers and other devices sometimes hold lots of personal and company information. It is paramount to operations that we keep private information safe. No passwords or privacy info is ever taken or shared.
In recent times, most calls are for on-site services not requiring hardware repairs. And experience shows on-site works better because problems are often traced to other connected devices like routers and security systems and other connected items.
Quick Note on Repairs
Apple products have become less screws and bolts and more tapes and glues. Cheaper to make and more easily recyclable. That is not a bad thing but a good one. It all boils down to what is needed for good system health. Water damage can be tricky as the initial circuit damage can cascade down line when power is applied. Most water damage fixes leave a shortened item life.
But things like power supplies, cracked glass and broken buttons are easily done without downline issues. Seek repairs on these items. See below for great tips on repairs.
We do it all! From getting Macs working right to making them play well with other systems like Corporate servers and Windows Domains, backup systems, connected storage, printing systems and Cloud services. Identifying and fixing the problem is the goal.
How it works
Years of experience reveals how to get things done. Here's the process.
Self - Others
Apple products like all other systems go like this.
Self: that's identifying problems within the system as a unit. Compare it to your health. If something is wrong with the brain or body parts a person seeks help and repair to keep running. Examples: Broken Screen, spinning rainbow wheels, black screen of death. All these compare to health. Fixing the self is the goal.
Others: this is where something the "Self" is connected to is causing the issue. In these cases it might be another device having the problem. Like logging onto a business server or even accessing files from another computer, slow internet or printing failures. And viruses!
The summary is to start with self and fix, then work on others (connected devices). Now, if you are the self-fixer and identify the problem yourself, be aware that you may not have completely identified the issues, only the tip of the iceberg. Some are easy some hard and just need parts and the right tools to get thing fixed, we will help with that too. Examples would be add more memory, order new hard drives, software conflicts and stuff like that.
Who uses Denver Mac?
Businesses - Home Office - Travelers - IT staff
A history of our work has been squaring away graphics artists and designers, Dental, Physical Therapists, Medical Offices, Digital printing, film, video and sound systems. Government systems maintenance, and lots of home calls for creating backup systems, wireless and wired network systems, video doorbells and security systems, recovering lost files or fixing slow systems. And we do Comcast internet, CenturyLink DSL and Fiber Optic.
Work Well with Others
Software experience includes Apple, Systems and Programs, Microsoft, Intuit, Adobe, Yahoo and scores more. Apple products like Pages, Safari, Photos, QuickTime. calendars, reminders, notes, contacts working with collaborators, and even family members.
Cloud services from iCloud, Google admin, Microsoft OneDrive, DropBox, and Crash Plan, Box and similar get configured for collaboration with other users or backup systems.
Many users choose to avoid cloud services due to security concerns or huge amounts of data to push to the cloud. In these cases local servers and backup systems are a better choice. NAS Network Access Server systems backing up all systems and even remote backup to another location like Office to home or home to a friend's office. In these cases servers from laCie, Drobo, Seagate, and most others can be configured.
Here are some specifics:
Less hardware repair, more make things better through finding problems in software and configuration
Big or Small, your business may be Mac based or Microsoft based with a few Macs that need to work together.
Businesses use us because we are "Hot-Shot" service providers not on the payroll. We assist IT staff or handle the whole incident in house until resolved. Most times the setup at the business is Apple products out of whack with the business IT.
And sometimes we are given business operations problems that we may not have run across in a while. But don't fear because when you are this experienced the fix gets done after a little bit of time refamilarizing with past issues resolved.
Sometimes business decision makers move forward in wrong directions without our consulting because they do not know specifics on the equipment or exact problems. We come through in these cases making business leaders shine.
Keep it or Upgrade?
Point covered.You will see why upgrading is a better choice than keeping the current setup. Or not.
Expand the system?
Need more? More equipment to faster networks, Stand alone or Subscription software. Many decisions to make that impact the business. We got you covered. And we also handle migrating equipment to new locations, consolidating offices, remote access from home and VPN networks.
Troubleshoot or Renew
Good question. Problems in the system impact the business operations. Whether it comes to using iPads and Phones at work or integrating laptops and Mac desktops in the ecosystem, you got the go to resource to make it happen.
Let's not forget about security and support. If you or employees travels for business and stays in hotels or other countries. Get safety on the internet. VPN is not the solution. Privacy is. Call for support.
Moves and Changes
Configure new or relocate existing stuff in your business through Denver Mac
If you're using Apple, Adobe, Microsoft or other services the recent changes might affect your business operations. We can get you all out of a jam with better speed and help with functionality decisions.
We have lot's of solutions for your business. Call for more information. The phone number is at the top of the page. Email at email@example.com
Thanks Denver Mac
Networks, Spinning color wheels, bad WIFI. And all the stuff you run into like missing pictures and problems with iCloud. Denver Mac is your go to source to get things squared away for you and your family.
Call or email with questions and timeframes for any issues you have. We do tons of house calls with great feedback. Many times, we walk into houses and businesses where another company has put something in place and they will not support or can not be found for followup. We can dive into these issues and find and install the right fix.
And please do not assume you are calling on a company that puts a bandaid on the problem. Experience shows that we have helped home users who plan on something like traveling overseas or is adding new services to their repertoire. You got the right source.
Unfortunately Denver Mac's website was hacked. The solution recently was to move from many services into one consolidated provider. We expect to improve the website and provide more great information that was lost, like good Google, Yelp, and Angie's List reviews and to restore a long list of blog entries helping Mac Users out. Look for these changes on the horizon.
As a general rule, if your product is severely damaged, Exchange or buy new if no warranty applies. The very sad picture above is used to illustrate what to do when your accident is real bad. Go to the Genius Bar for your first feedback. -Denver Mac
Believe it or not, most users can ditch the laptop for most day to day needs. A properly configured iPad works like a charm. For both Business and Home users. And the Apple Pencil changes the game. Find out why through Denver Mac.
Some copies of bulletins sent to clients for you to download.
Files coming soon.
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